Product Support

We want to help!  Call us or e-mail at the addresses below.

Email: support@networkedrobotics.com

Phone: 1-877-FRZ-TEMP (877-379-8367)

Also find support tips on our Facebook Page

Product Support Quicklinks

• Product documentation
• Tempurity™ System software downloads
• Network hardware firmware upgrades

Tutorials and Application Notes

• How to Directly Connect your NTMS4 to Ultracold Freezers
• How to Connect your NTMS4 in a Network Closet
• How to Access Tempurity Temperatures via the Web
• Required and Suggested Windows OS Settings for Tempurity
• How to Extend Tempurity Connections to Monitored Devices
• How to Access Tempurity from Outside a Small Business Network
• How to use Tempurity to Collect Temperatures from a Home Network
• Technical Instructions for Debugging Problems with Alarm Notifications
• Tempurity Monitor Alarm Notification Group Storage and Transfer
• Tempurity System Voice Alarm Notifications
• "demo.networkedrobotics.com" - an Example Tempurity Server
• How to Restore the Tempurity Monitor Icon if it Disappears from the Windows Taskbar

Technical Architecture White Paper

• The Six Rules of Networked Robotics' Simplified Network Data Acquisition Architecture